Despite the rising acceptance of self-service channels, ‘voice ‘is still ago-to channel for escalated interactions. The excellence of an inbound call center and the success of its customer service efforts are inextricably associated.

Our BPO Service in INDIA Contact center experts at Mandlis Informatics have considerable experience in inbound service and are committed to delivering exceptional customer experience. Our measurable benefits include decreased call transfers and lower average handle time, in turn, increasing first contact resolution and sales. 

In a hyper-connected environment, any interruption in order handling or fulfillment can lead to customer agitation. Customers need real-time resolution and administration of their essentials.

Mandlis Informatics’ order management services are cost-effective and swift with on-time fulfillment. We deliver end-to-end order management services, enabling businesses to process orders efficiently, and thereby improving sales and revenue. Our 24x7 operations throughout the year ensure no order gets missed or mismanaged.

As a Logistics service in AUSTRALIA proffering firm, you must be having a lot of data to be entered into your database for the records of your customers. Mandlis Informatics offers solutions to have your records noted in your database as data entry is an integral part of your business our specialists have the right proficiency.

With over 2.9 billion email users worldwide, 86% of adults prefer email when communicating with B2C and B2B companies. Therefore, email support is considered to be a mission-crucial service for customer-sensitive businesses.

Our email support team at Mandlis Informatics is equipped with excellent multitasking skills who can work on composing emails while evaluating the situation of the customer.