Despite the rising acceptance of self-service channels, ‘voice ‘is still ago-to channel for escalated interactions. The excellence of an inbound call center and the success of its customer service efforts are inextricably associated.
Our Outbound Call Center Services Contact center experts at Mandlis Informatics have considerable experience in inbound service and are committed to delivering exceptional customer experience. Our measurable benefits include decreased call transfers and lower average handle time, in turn, increasing first contact resolution and sales.